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Retail Eitquette: WWYD? (Somewhat Long)
#11
[quote MacArtist]Hard to bite your tongue when you see behavior like that. I wouldn't put up with it from my kids. It's just plain disrespectful.

The problem starts with the parent. I'll bet you money you can find her complaining at home about how the kids never pick up after themselves.
Ditto and ditto, this comment and most of the others. Next time, I am gonna say something for sure. Tactful, but necessary. Damn shame is right...and I hear you on the "reflection of the home environment." But raising prices and making messes for the rest of us...just isn't right. Maybe if more people spoke up, stuff like this wouldn't be as common. Peer pressure as we all know can be a poweful vehicle for change.

I can hear Gomer Pyle shouting "Citizen's Array-yest!" right now! Wink
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#12
[quote M A V I C]I don't think it's your position to say anything. It's up to the store employees to manage the actions of their customers.
I have mixed feelings about this. My older neighbors (most gone now) liked to talk about how the neighborhood used to be-- all parents would speak up if they saw any kids doing something they shouldn't-- "it takes a village" in action. This was predominantly a polish neighborhood before it turned mexican through the 70s and 80s.
We need to get back to that. We've become paranoid and isolative, not to mention consumerist and litigative as a culture.
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#13
[quote SteveO][quote MacArtist]Hard to bite your tongue when you see behavior like that. I wouldn't put up with it from my kids. It's just plain disrespectful.

The problem starts with the parent. I'll bet you money you can find her complaining at home about how the kids never pick up after themselves.
Ditto and ditto, this comment and most of the others. Next time, I am gonna say something for sure. Tactful, but necessary. Damn shame is right...and I hear you on the "reflection of the home environment." But raising prices and making messes for the rest of us...just isn't right. Maybe if more people spoke up, stuff like this wouldn't be as common. Peer pressure as we all know can be a poweful vehicle for change.

I can hear Gomer Pyle shouting "Citizen's Array-yest!" right now! Wink
It's admirable to take offense at seeing someone show disregard and disrespect for others-- but bringing the whole thing back to "it raises prices" is just a different brand of the same selfishness.
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#14
My S/O is of American Indian/Mexican/Spanish/French (am I leaving something out?) heritage and she is so incensed by this disregard to people, things and places that she often reminisces the good ol' days when everyone cared and respected one another. I immigrated to this country from another whereas respect was a must or you git yo arse whopped!
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#15
The higher prices are just one aspect. The lack of service is a direct result, because who wants to earn what Discount stores pay, and have to put up with that kind of BS.

That kind of garbage is uncalled for. Some people are worse than animals. In this day and time folks should know better.


The store is for the general public, not one asshole and their asshole brat. It ruins everyones shopping experience, and eventually these stores close, like some of them have around here. A certain cultural group has single handedly destroyed most of the Kmarts in Atlanta, and caused them to close. They became dirty, and theft was out of control. I noticed the same thing the the new Walmart I went to with a friend. I did not buy a thing and could not wait to get out.

I think you have a perfect right to say something, as long as you are nice about it.
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#16
[quote h'][quote M A V I C]I don't think it's your position to say anything. It's up to the store employees to manage the actions of their customers.
I have mixed feelings about this. My older neighbors (most gone now) liked to talk about how the neighborhood used to be-- all parents would speak up if they saw any kids doing something they shouldn't-- "it takes a village" in action. This was predominantly a polish neighborhood before it turned mexican through the 70s and 80s.
We need to get back to that. We've become paranoid and isolative, not to mention consumerist and litigative as a culture.
In a non-business setting, I think someone should say something. But in a business setting, the employees are in charge. If they choose to allow such behavior, it's up to them.

A friend of mine got back from a recent trip to disneyland and told me how much it has gone downhill. People constantly cut lines and the employees do nothing about it. If people bring it up to the people cutting, they pretend they don't understand. Apparently that type of behavior is the status quo in the magic kingdom. Walt is probably turning in his grave, but the current powers that be are making the choice to not provide a good experience for everyone.

It's the responsibility of a business owner to lead employees to create the type of experience for customers that the business owner wants. If the employees are not solving such issues for the customers, then the owner should reap the fruits of his labor - lost business (at least from customers like yourself.)
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#17
[quote M A V I C]I don't think it's your position to say anything. It's up to the store employees to manage the actions of their customers. If they don't notice or don't act on it, then they are basically saying they don't care if it wastes your time as a customer. Shop somewhere else. Total BS VPFrankX.
They really do care, problem is that in our litigious society we can't say a word to anyone without getting sued.
My Nephew who works retail says he would love to "Slap the Crap" out of those brats but they can't say a thing to them. He works, and lives in a very affluent neighborhood in Orange County (The OC), he is only 22 and is still amazed over the brats that shop where he works.
It starts with the parents.

BGnR
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#18
[quote BigGuynRusty][quote M A V I C]I don't think it's your position to say anything. It's up to the store employees to manage the actions of their customers. If they don't notice or don't act on it, then they are basically saying they don't care if it wastes your time as a customer. Shop somewhere else. Total BS VPFrankX.
They really do care, problem is that in our litigious society we can't say a word to anyone without getting sued.
My Nephew who works retail says he would love to "Slap the Crap" out of those brats but they can't say a thing to them. He works, and lives in a very affluent neighborhood in Orange County (The OC), he is only 22 and is still amazed over the brats that shop where he works.
It starts with the parents.

BGnR
Judging by results, they don't care. Anyone can be asked to leave a store at anytime. Do you know of any lawsuits that came simply because an employee asked a customer to leave?
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#19
[quote M A V I C]Judging by results, they don't care. Anyone can be asked to leave a store at anytime. Do you know of any lawsuits that came simply because an employee asked a customer to leave? I guess you don't read much VPFrankX.
Happens all the time.

BGnR
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#20
[quote BigGuynRusty][quote M A V I C]Judging by results, they don't care. Anyone can be asked to leave a store at anytime. Do you know of any lawsuits that came simply because an employee asked a customer to leave? I guess you don't read much VPFrankX.
Happens all the time.

BGnR
I read often. If it happens all the time, it shouldn't take you much effort to provide some evidence to support your statement.

Even if that was the case, the facts of the matter disprove your statement. The results speak for themselves.
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