12-04-2009, 08:42 PM
After quite some time, and several e-mails with incorrect information back-forth to-from Hawking, I finally got HBB1 to work. My default configuration of the unit was incorrect, entirely caused by incomplete and misleading HBB1 documentation.
I have a Linksys Wireless router which is connected to cable modem and HBB1 in between like this:
Linksys---HBB1---modem
This is what I've done:
1) Installed latest v1.20 firmware from Hawking site (just in case), to reset HBB1 to default and make sure i have a device that is up-to-date
2) Restarted router
3) Click on the 'Configuration' menu and select 'Enable Static IP Mode' checkbox to enable it.
4) In the 'ISP Router IP Address' box you need to enter the WAN _gateway_ address and save it.
IMPORTANT: in my case it was gateway server for my ISP provider. Again, this is not my router's WAN address that my ISP had assigned to me, but gateway that is assigned to all other users in my neighborhood. You can get gateway if you directly connect your computer to the modem and then type IPCONFIG /all on the command port.
5) For 'Connection Type' I selected 'cable modem/other' but you may need to select your connection type or leave it at 'auto-detect'.
6) Click save and restart HBB1 by unplugging the power cable.
7) Go back to 'Configuration' page again and click on the 'Start Auto Rate Detection' button. After this step completed HBB1 finally configured itself correctly and I was able to witness that voip and other traffic is prioritized and improved.
What an ordeal for such a simple device!!?
I am disappointed that a company like Hawking have so incomplete and misleading documentation for a product that works quite well. I have wasted so much time following the incorrect documentation and trying to figure out what am I doing wrong.
I hope this helps someone.
dd999
I have a Linksys Wireless router which is connected to cable modem and HBB1 in between like this:
Linksys---HBB1---modem
This is what I've done:
1) Installed latest v1.20 firmware from Hawking site (just in case), to reset HBB1 to default and make sure i have a device that is up-to-date
2) Restarted router
3) Click on the 'Configuration' menu and select 'Enable Static IP Mode' checkbox to enable it.
4) In the 'ISP Router IP Address' box you need to enter the WAN _gateway_ address and save it.
IMPORTANT: in my case it was gateway server for my ISP provider. Again, this is not my router's WAN address that my ISP had assigned to me, but gateway that is assigned to all other users in my neighborhood. You can get gateway if you directly connect your computer to the modem and then type IPCONFIG /all on the command port.
5) For 'Connection Type' I selected 'cable modem/other' but you may need to select your connection type or leave it at 'auto-detect'.
6) Click save and restart HBB1 by unplugging the power cable.
7) Go back to 'Configuration' page again and click on the 'Start Auto Rate Detection' button. After this step completed HBB1 finally configured itself correctly and I was able to witness that voip and other traffic is prioritized and improved.
What an ordeal for such a simple device!!?
I am disappointed that a company like Hawking have so incomplete and misleading documentation for a product that works quite well. I have wasted so much time following the incorrect documentation and trying to figure out what am I doing wrong.
I hope this helps someone.
dd999