10-25-2010, 09:38 PM
She's sent an email off to customer service asking for an explanation.
Unfortunate but she's not very confrontational. I know someone else who'd be calling one of the VPs on the carpet by now...
9-12 mins is very good but they're the ones saying that if it's even 60 seconds late you get a refund. If you can't walk the talk...

9-12 mins is very good but they're the ones saying that if it's even 60 seconds late you get a refund. If you can't walk the talk...