06-20-2011, 10:57 PM
Racer X, WD told me you got mine by mistake and ask that you bring it over 
Larry, I exchanged some emails with them a month ago asking what happened. No one at the levels I talked to knew what happened. The first guy just said they don't have that info. Then I got a customer satisfaction survey so I filled it out honestly. Someone contacted me back and gave reasons for why it may have happened - like they other person ordered a different item and so on... but I confirmed that the exact item number was purchased by someone a couple hours after me and their item arrived shortly after placing the order. And they used the exact same link as I since I was the one that posted the link.
WD responded with a thanks for the clarification and said they would pass it along to a manager. That was about a month ago.
I did notice they have two similar drives on their site right now, non-FW800 models. Their 320GB and 500GB versions are the same price as each other. They have the 500GB version of the 320GB model I ordered. So I asked if I can get the 500GB for the same price since it's in stock.
Larry, I exchanged some emails with them a month ago asking what happened. No one at the levels I talked to knew what happened. The first guy just said they don't have that info. Then I got a customer satisfaction survey so I filled it out honestly. Someone contacted me back and gave reasons for why it may have happened - like they other person ordered a different item and so on... but I confirmed that the exact item number was purchased by someone a couple hours after me and their item arrived shortly after placing the order. And they used the exact same link as I since I was the one that posted the link.
WD responded with a thanks for the clarification and said they would pass it along to a manager. That was about a month ago.
I did notice they have two similar drives on their site right now, non-FW800 models. Their 320GB and 500GB versions are the same price as each other. They have the 500GB version of the 320GB model I ordered. So I asked if I can get the 500GB for the same price since it's in stock.