04-24-2020, 07:11 PM
original thread
Just an update. After placing my order yesterday I was notified that it would come yesterday afternoon. Nothing. At 10:00 this morning I received an email saying there's been a change in the delivery time (no kidding) andthat it would come this afternoon. No big deal. Just a little inconvenient.
I finally see the car pull up about 15 minutes ago, and then a few minute later drive away. I grab the bags from the doorway and was pleasantly surprised to see three cartons on Egg Beaters. I ordered 6, but that's fine. Except, they were the regular ones, NOT my requested Southwestern Style. I made it a point not to allow substitutions for that item. Some paper towels were substituted with a smaller package, which was fine, and the other two items were as ordered.
I 'm not going to be a d!ck and reduce the tip amount, but I did fill out the "problem with order" form online.
Yes, I know it's not a big thing, but all the shopper would have had to do was call or text and ask. Or better yet, just pay attention to the no substitution request. Looks like I learned my lesson with Instacart.
Just an update. After placing my order yesterday I was notified that it would come yesterday afternoon. Nothing. At 10:00 this morning I received an email saying there's been a change in the delivery time (no kidding) andthat it would come this afternoon. No big deal. Just a little inconvenient.
I finally see the car pull up about 15 minutes ago, and then a few minute later drive away. I grab the bags from the doorway and was pleasantly surprised to see three cartons on Egg Beaters. I ordered 6, but that's fine. Except, they were the regular ones, NOT my requested Southwestern Style. I made it a point not to allow substitutions for that item. Some paper towels were substituted with a smaller package, which was fine, and the other two items were as ordered.
I 'm not going to be a d!ck and reduce the tip amount, but I did fill out the "problem with order" form online.
Yes, I know it's not a big thing, but all the shopper would have had to do was call or text and ask. Or better yet, just pay attention to the no substitution request. Looks like I learned my lesson with Instacart.