07-25-2006, 02:21 PM
Jerry, please do a bit of troubleshooting before calling Apple.
Put back in the original drive, if you didn't format the drive, and still have the factory install, see if the problem is still present.
If you did format the drive, reinstall OSX and see if the problem goes away.
If it doesn't, do what NOSXtasy said to do, return it to stock, go to the Apple store, and trade it in.
Non-BTO only though!
BGnR
Oh, I did not mean the flip out as a slam.
Also, in this forum, I try not to assume anything.
And, if any first line tech tells you to waste another day and hope the problem goes away, ask for his/her customer support number, say thank you, hang up, and call back and ask for customer support, and lodge a complaint against the phone tech. Then ask for proper service.
Put back in the original drive, if you didn't format the drive, and still have the factory install, see if the problem is still present.
If you did format the drive, reinstall OSX and see if the problem goes away.
If it doesn't, do what NOSXtasy said to do, return it to stock, go to the Apple store, and trade it in.
Non-BTO only though!
BGnR
Oh, I did not mean the flip out as a slam.
Also, in this forum, I try not to assume anything.
And, if any first line tech tells you to waste another day and hope the problem goes away, ask for his/her customer support number, say thank you, hang up, and call back and ask for customer support, and lodge a complaint against the phone tech. Then ask for proper service.