08-25-2006, 11:58 PM
[quote JJ]elmo3,
When you called Apple did they refuse to help you? Were they rude and abusive like you are to people on this forum?
JJ
The AppleCare guy was pretty firm: he couldn't help.
Shame on Apple for putting him into that position. And that after I was on hold for an hour.
At least this morning when I tried again, they had it right on their recording: the guys here can't and won't help you, you must go through the web page.
That kept me from waiting another hour on hold, anyway.
But it still didn't fix the problem, because the web page was completely broken. Still is, from what I can tell. My battery s/n still comes back as invalid, although it's smack in the middle of the numbers they give on the page.
If Dell screwed up like this, you would be here lording it over them, giggling your fool head off with your other Apple apologist friends about how bad Dell screwed up.
When you called Apple did they refuse to help you? Were they rude and abusive like you are to people on this forum?
JJ
The AppleCare guy was pretty firm: he couldn't help.
Shame on Apple for putting him into that position. And that after I was on hold for an hour.
At least this morning when I tried again, they had it right on their recording: the guys here can't and won't help you, you must go through the web page.
That kept me from waiting another hour on hold, anyway.
But it still didn't fix the problem, because the web page was completely broken. Still is, from what I can tell. My battery s/n still comes back as invalid, although it's smack in the middle of the numbers they give on the page.
If Dell screwed up like this, you would be here lording it over them, giggling your fool head off with your other Apple apologist friends about how bad Dell screwed up.