It's Official... VERIZON SUCKS!!!

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Ok, called the 800 number and was talking to a human within a few minutes. Told them what happened. Called our authorized person to give me permission to fix the problem. The authorized person added me to the list of "authorized contacts" and gave me the PIN NUMBER. They accidentally flipped the transposed the two numbers and put them back to the correct phones. Reauthorized the phone that I had and everything is good. Now I just need to get a hold of my other uncle to walk him through authorizing his phone.

So, Verizon only 50% sucks today. The person at customer service FIXED the problem immediately.

Do Razor phones have SIM cards? I wonder if his previous phone has a sims card.

Bill