Rockband - Fun game / Crappy parts / Worse Service

[volcs0]

These problems are common. If you search around, it seems like broken guitars and drum pedals are par for the course. The policy is to replace them as they break (free). That seems to be the price to pay for having fun with the game.

I just got off the phone with support - talked to a manager who was very nice. They are going to send out the new pedal today, as my previous request was indeed lost...