09-26-2008, 01:54 AM
Hover your mouse-cursor over the triangle. A little yellow box should pop up. What does it say?
Look under the Window menu in the Mail.app. There should be an option for the Activity window. If you look at that window when you click the Get Mail button, do you see any errors displayed?
Look under the Mailbox menu for an item called Online Status. There's a sub-menu under that menu-option. Looking in the sub-menu, do you see something like "Take 'ACCOUNT' online" and if so, what happens when you select that option from the sub-menu?
Look under the Window menu in the Mail.app. There should be an option for the Activity window. If you look at that window when you click the Get Mail button, do you see any errors displayed?
Look under the Mailbox menu for an item called Online Status. There's a sub-menu under that menu-option. Looking in the sub-menu, do you see something like "Take 'ACCOUNT' online" and if so, what happens when you select that option from the sub-menu?