10-16-2008, 11:39 PM
djroga3 wrote:
Dell customer service...there are no civil words to describe it....
Dell's quality control is horrendous. I buy high-end PC's for Air Force applications, and I've had one lot of Dell Precisions fail completely--all 17 units have had to have motherboard replacements.
"Back in the day" Dell had great customer service. When I was working at the Apple support center in Austin about 15 years ago, we could tell Dell was going places; they were hiring away all the best support reps from Apple. Pretty obviously, things have changed...