12-17-2008, 04:30 PM
The problem was intermittent for me, so I assume that the repair guys were not able to reproduce it. That doesn't mean that it doesn't happen, though.
I already have AppleCare, so at least I'm covered for another 2+ years if it continues.
My first thought (and hope) was that it was the power brick and I did take it with me to the store. It worked fine. The Genius was able to get the same problem using 2 of his power adapters on my computer. He also checked out the battery and it was working fine. He used a specific term to describe what part he thinks is going bad. I don't have the paperwork in front of me to reference, though.
Last year, I had a similar problem with a Sony AV Receiver that I bought 4 years prior at Circuit City. I had bought the extended warranty with it. They were unable to reproduce the problem but it was consistent for me. I sent it in 3 times for repair and spoke with the guys at the repair center directly. I exhausted all other possibilities that could be causing it and finally sent in video/audio recordings on a CD-Rom with proof of what was happening. They allowed me to exchange it for a brand new Onkyo receiver, which was a huge step-up in features (as would be expected over 4 years).
I already have AppleCare, so at least I'm covered for another 2+ years if it continues.
My first thought (and hope) was that it was the power brick and I did take it with me to the store. It worked fine. The Genius was able to get the same problem using 2 of his power adapters on my computer. He also checked out the battery and it was working fine. He used a specific term to describe what part he thinks is going bad. I don't have the paperwork in front of me to reference, though.
Last year, I had a similar problem with a Sony AV Receiver that I bought 4 years prior at Circuit City. I had bought the extended warranty with it. They were unable to reproduce the problem but it was consistent for me. I sent it in 3 times for repair and spoke with the guys at the repair center directly. I exhausted all other possibilities that could be causing it and finally sent in video/audio recordings on a CD-Rom with proof of what was happening. They allowed me to exchange it for a brand new Onkyo receiver, which was a huge step-up in features (as would be expected over 4 years).