MacBook: Display DEAD - How will Apple deal with this?

[Jerry®]

OK---thanks JIm and Ken--I appreciate it.

[BigGuynRusty]

[quote Jerry®]I'm not flipping out..
You fooled me.
Oh, and you're welcome.

BGnR

[Mike Johnson]

And hey, the drone on the phone will tell you that it'll take 10 - 12 business days, but it won't. They're just covering their asses.

[Jerry®]

[quote BigGuynRusty][quote Jerry®]I'm not flipping out..
You fooled me.
Oh, and you're welcome.

BGnR
Thank you for the information - I do appreciate it. However, I don't think it was necessary to assume I hadn't already called Apple and to tell me to stop flipping out. Perhaps you meant it in a lighthearted way - and if so I apologize - however, I took it as "you dumbass!"

Sorry for any confusion - and thanks to all for the info.

[Jerry®]

[quote Mike Johnson]And hey, the drone on the phone will tell you that it'll take 10 - 12 business days, but it won't. They're just covering their asses.
Good to know - thanks!!

[N-OS X-tasy!]

If you have an Apple Store nearby, return the MB to stock condition, take it to the AS, and ask for a replacement. This only works for non-BTO Macs, however.

[N-OS X-tasy!]

P.S. Even if you send it in, return it to stock condition before doing so.

[Jerry®]

[quote N-OS X-tasy!]If you have an Apple Store nearby, return the MB to stock condition, take it to the AS, and ask for a replacement. This only works for non-BTO Macs, however.
Non-BTO?

[N-OS X-tasy!]

Non-Build To Order.

In other words, if you ordered a machine which deviates in any way from Apple's standard configuration, you will not be allowed to swap it at the B&M AS.

[elmo3]

[quote Jerry®]Great. No matter what I do - zap the PRAM, etc - my MacBook display is fsked up. Lines across the screen.

Anyone know how Apple will deal with this?
They will take it, throw it on the ground, stomp on it, laugh at you, hand it back, and spit in your face.