Ring ring.. "This is CVS"... aaaaarrghhh

[apocketfulofwry]

Mark Cuban started a lower-cost pharmacy recently.

This is not a recommendation as I have no personal experience using it, but it might be worth checking out.

https://costplusdrugs.com

[NewtonMP2100]

.....yeah, will get telephone calls at work (the number listed on the medication) reminding one to refill....wouldn't it be easier to email or text reminder.....??

[modelamac]

Doc,

We have BC/BS through my wife's Retired Educators program (MI) and are not required to use CVS. We can use Optum Rx or Costco or Walgreens, and I am sure there are others. We have used CVS in the past and opted out of texts and emails successfully. It is easily done in one's online CVS account. Each state may have different rules by BC/BS.

Tiangou wrote:
Even if you don't "use" CVS, Blue Cross has delegated many functions to CVS and uses CVS for some of their wellness programs (which you can't opt out from) so you'll get calls from CVS nomatter what if you have Blue Cross.

Some of the callers from CVS have lied and said that they were nurses calling from Blue Cross with a follow-up on some care that I received, and they had detailed info on that health care. When I pointed out that the caller ID indicated that they were calling from CVS, they copped to the fact that they weren't calling from Blue Cross and that they weren't actually nurses.

I'm sure that they've found a way to make this appear legit under HIPAA even though I have never provided authorization for CVS to have access to my confidential health information outside of filling prescriptions and have asked to be removed from all marketing programs and all information-sharing with third parties.



I'd join a class action against these practices if anyone would care to start one.

[Tiangou]

modelamac wrote:
We have BC/BS through my wife's Retired Educators program (MI) and are not required to use CVS. We can use Optum Rx or Costco or Walgreens...

Not talking about prescriptions.

They have "follow-up" and "wellness" programs that they use CVS for. When I get a call from "Blue Cross" following up on a visit to my doctor, it's actually someone from CVS trying to trick me into giving them additional marketing info under the guise of healthcare.

If you ever have a hospital visit and a couple of days later a "nurse" calls from "Blue Cross" to check up on you, odds are that it's actually a marketing drone from CVS masquerading as such.

[Ombligo]

We have BC/BS and have never received a call from CVS for anything.