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Fuck ebay, I will never fucking sell any technology on ebay ever again
#11
d4 wrote:
[quote=clay]
doesn't matter whether you sell as-is or "no returns". If the buyer doesn't want it (or can come up with a reason why it "isn't as advertised"), the seller has to take it back and eBay will force the refund.

Aaaaannnd the cherry on top of the Sckit Sundae:
The seller will have the pleasure of paying return shipping as well.
If you check the “no returns” box, buyer has to pay for return shipping.
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#12
jonny wrote:
[quote=d4]
[quote=clay]
doesn't matter whether you sell as-is or "no returns". If the buyer doesn't want it (or can come up with a reason why it "isn't as advertised"), the seller has to take it back and eBay will force the refund.

Aaaaannnd the cherry on top of the Sckit Sundae:
The seller will have the pleasure of paying return shipping as well.
If you check the “no returns” box, buyer has to pay for return shipping.
I don't believe this is correct in the OP's situation. Someone pull Zoidberg off the ledge to confirm.
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#13
d4 wrote:
[quote=jonny]
[quote=d4]
[quote=clay]
doesn't matter whether you sell as-is or "no returns". If the buyer doesn't want it (or can come up with a reason why it "isn't as advertised"), the seller has to take it back and eBay will force the refund.

Aaaaannnd the cherry on top of the Sckit Sundae:
The seller will have the pleasure of paying return shipping as well.
If you check the “no returns” box, buyer has to pay for return shipping.
I don't believe this is correct in the OP's situation. Someone pull Zoidberg off the ledge to confirm.
Even if you check the "no returns" box, a crafty and determined buyer can still present a situation to eBay and eBay will force the seller to accept the return (and sometimes pay shipping) and give a refund.
There's no way to fully protect yourself from this sort of behavior if you are selling on eBay. There are always scenarios that eBay will step in and force a return/refund and even sometimes force a seller to pay return shipping, even if the seller isn't at fault.
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#14
Just one example of how bad it could be for a seller, I bought a $400 camera a few years ago from a reputable seller, longtime member, no negative FB. Lens had very light fungus not mentioned in the description, which I suspect the seller hadn't seen; it had been in a closet, unused for a few years. I went through the return process, no problem, full refund with shipping. Seller was very apologetic and cooperative, then ebay tells me I CAN KEEP THE ITEM!
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#15
There was ONE situation where ebay refused to grant me a refund for an item not as advertised. A guy was selling a macbook and claimed that the HD was dead and all would be well if the HD was replaced.

He LIED. There was motherboard damage. I removed the hard drive and tested it to show that it was working and brought my case to ebay.

Because I admitted that I 'altered' the macbook (by opening the macbook and removing the drive) my claim was voided.
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#16
I keep saying I need to sell some of this tech clutter on ebay but threads like this scare me....
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#17
mikebw wrote:
Sorry dude. This is why I always sell AS-IS, no guarantees of any kind. Provide photos of the condition so there can be no questions. Can't really do that with a RAID though.

This only works if you actually list the item as "For parts or not working" for the Condition. If you simply list it as "Used" but write "as-is, no returns" in the description, eBay won't care. I just returned a lens to a seller that did that. Listed it as used but said no returns because they got it at an estate sale and couldn't test it. Return went through just fine (after waiting the appropriate time to escalate to eBay, and then eBay educating the seller) and the seller paid for the return shipping.

jonny wrote:
If you check the “no returns” box, buyer has to pay for return shipping.

That is incorrect. Since in most cases where a return is forced on the seller, it will be because there is something wrong with the item.

Apparently, the way to get the buyer to pay for "return shipping" is to actually accept returns (and to charge for original shipping, not "free shipping"). I bought an item that died within seconds of being used. Went through the automated return process and said it was defective, got a label and shipped it back. Later when I was reconciling my credit card bill, I realized the return was for less than the purchase, because the original shipping hadn't been refunded. It was too small of an amount and quite a while after the fact so I didn't bother to take it up with eBay.
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#18
So, leave your closet full of ever-depreciating gear and no money in your pocket.
Or, sell a dozen items on eBay with the understanding that maybe one in your dozen transactions might not pan out, and you can wipe your tears with the money from the 11 you did sell.
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#19
Acer wrote:
So, leave your closet full of ever-depreciating gear and no money in your pocket.
Or, sell a dozen items on eBay with the understanding that maybe one in your dozen transactions might not pan out, and you can wipe your tears with the money from the 11 you did sell.

this is kinda the way I look at it (but I've had exceptional luck), but this just doesn't apply for the person that sells one or two things and gets ripped on one of them.
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#20
For electronic tech (or any expensive breakable item) that's supposed to work, take a detailed video that shows the item's true condition with it working (and even being tested, as appropriate), and post it as a private video on YT. Get confirmation that the buyer has viewed the video and accepts the item and its condition before shipment. Insure the package, and if the seller has an issue w/ the item, you've got an easy claim against the shipping company if ebay puts up a fight.
==
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