Son's HD Failing?

[mrlynn]

This is a follow-up to the thread where Number One Son Andy's problems with the HD in his MacBook Pro led to me discovering problems with the one in my iMac:

http://forums.macresource.com/read.php?1...sg-1550386

Well, my problem seems to be in abeyance, but Andy's continue. Remember, he has a 750GB from OWC that he installed with with kit that OWC sells:

Update: I went ahead and wiped the 750, then did a clean install of Snow Leopard from the DVD. I rebooted and tried to restore from time machine, but the computer started pinwheeling. I powered off and rebooted from the external drive. Disk Utility still says the drive is ok. However, I downloaded the SMART utility, which reports the drive is failing with 8 bad sectors. (screenshot is attached). . .

Here's the screenshot:



He says the drive is a "It's a Seagate Momentus 7200 rpm purchased in Jan 2011. My original invoice indicates a 3 year factory warranty."

Suggestions?

/Mr Lynn

[Chakravartin]

> Suggestions?

Replace the HD. Restore from the Time Machine backup.

Deal with the warranty later.

[C(-)ris]

That drive is bad. Tons of errors at the current running time. Get a new one, Cross shipped.

[RgrF]

Try an SSD this time, let us know how that works out vis a vis speed.

[mrlynn]

RgrF wrote:
Try an SSD this time, let us know how that works out vis a vis speed.

Do they even make a 750GB SSD? A cheap one?

/Mr Lynn

[mrlynn]

Chakravartin wrote:
Replace the HD. Restore from the Time Machine backup.

Deal with the warranty later.

Does OWC honor 'factory warranties', or would he have to go to Seagate?

/Mr Lynn

[Black]

mrlynn wrote:
[quote=Chakravartin]
Replace the HD. Restore from the Time Machine backup.

Deal with the warranty later.

Does OWC honor 'factory warranties', or would he have to go to Seagate?

/Mr Lynn
It would be beyond unreasonable to expect a retailer to bear any responsibility for a drive which is failing after years of use.
Start here:
http://www.seagate.com/gb/en/support/war...lacements/

[ka jowct]

Forget the SSD idea unless your son really doesn't need to store anything. You can get a nice 1TB drive for less than $100. You would spend more to get a very small SSD.

[Grateful11]

I would also use Carbon Copy Cloner and make a copy on another external. I had mine backed up with TM too but
my iMac could not see the external HD that the TM backup was on for some odd reason but it could see the CCC HD
so I just installed CCC on the new HD with the fresh copy of Snow Leopard the Apple Store put on it and cloned
the entire HD back just like it was before taking it in.

[sekker]

Seagate warranty repair is pretty good, so if that's how you have to go, that's fine.

But the drive is definitely failing.