06-14-2015, 08:42 PM
My son just moved to a city where Comcast is the only broadband service.
First they charge me $10 for a self-connect kit which was a cable patch, a cat5 cable, and a signal splitter.
Then it didn't work when I hooked it up on Friday. A call to Comcast got a repair guy here today. Turns out the cable outside was disconnected. He fixed that but it still didn't work.
They claim my Motorola Surfboard 6141 is not compatible anymore. Yet it was working hardwire with my MBP. But when you plug it into my 4th Gen Airport, no internet. the airport does everything else, I've been transferring files, etc with it for the last two days.
His suggestion - either rent one of their modems or buy a similar one (a basic Arris modem). He then left and said to just use the xfinitywifi until I figure it out. Which is what I'm on, except it goes out constantly (he said that was pretty normal)
ARRRRGHHHH!!!!
First they charge me $10 for a self-connect kit which was a cable patch, a cat5 cable, and a signal splitter.
Then it didn't work when I hooked it up on Friday. A call to Comcast got a repair guy here today. Turns out the cable outside was disconnected. He fixed that but it still didn't work.
They claim my Motorola Surfboard 6141 is not compatible anymore. Yet it was working hardwire with my MBP. But when you plug it into my 4th Gen Airport, no internet. the airport does everything else, I've been transferring files, etc with it for the last two days.
His suggestion - either rent one of their modems or buy a similar one (a basic Arris modem). He then left and said to just use the xfinitywifi until I figure it out. Which is what I'm on, except it goes out constantly (he said that was pretty normal)
ARRRRGHHHH!!!!