Advice on Amazon thinks "Delivered" but not delivered

[bfd]

Anytime a "SurePost" delivery option pops up, you can be pretty "sure" it won't be delivered on time. That's because USPS… and that's whole 'nother topic by itself.

[Acer]

Summary of my experience:
Straight UPS: :gears:
Straight FedEx: :gears:
Straight USPS: :gears:
SurePost DropOff? :bunny:

[graylocks]

keep clicking around starting with the Get Help Pages. You'll find a Contact Us Link that take you to a Chat page. If you don't want to Chat there's a link on the page for them to call you. I've found Amazon to be one of the few places that will call you in the exact time frame they specified.

[3d]

I've had positive results with just picking up the phone and calling my local Post Office. No holding. No menus. No 800 number. (tu)

[NewtonMP2100]

.....post.......haste.....??

[TheTominator]

3d wrote:
I've had positive results with just picking up the phone and calling my local Post Office. No holding. No menus. No 800 number. (tu)

I could give that a try.

What's the number for your local Post Office? :wink:

[TheTominator]

3d wrote:
I've had positive results with just picking up the phone and calling my local Post Office. No holding. No menus. No 800 number. (tu)

I just got off the phone with my local post office.
Indeed there was no on-hold, no menus, just a real person who was able to investigate the tracking number I dictated.

The postal employee stated that a pallet/skid of packages was unloaded from the Amazon truck. The scan on the skid indicated that the package was present (I presume a manifest was scanned), but the package in question wasn't in the load. Thus Amazon made a mistake by not actually delivering it to the local postoffice. It compounded the mistake by stating to me in its customer-facing order interface that the package was "Delivered" to me.

[MrNoBody]

Similar situation here. Ordered 3 items, all Prime-Fulfilled By Amz on 11/28 with
delivery by Mon. 12/02. First two items delivered Mon. by Amz.
Third item reported Friday as on UPS w/ tracking #. Check UPS, no such # in their system.

Do all the clicking on links mentioned above, get to chat and after five minutes or
so I obtain the real UPS # showing the package didn't ship until Sunday!

ka-ching, $15 promotion credit!. (Original order was only $20.)

Item delivered today :emoticon-tv-015:

[NewtonMP2100]

.....with Amazon doing more and more of its own deliveries.....expect this to be......the new norm...........